Search Course Catalog (787 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

SafetyBytes® Forklift Safety: Charging A Battery

6 Minutes Level: Foundational
Lift trucks are used for lifting and moving loads. These tasks would not be possible without safe operation and ensuring that they are ready when needed. In this course, we’ll discuss the proper way of charging a battery in a battery-powered forklift.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Industrial & Manufacturing, Retail
Target Audience: General

SafetyBytes® Forklift Safety: Changing the LP Tank

5 Minutes Level: Foundational
When you are dealing with propane forklifts, there are several important safety precautions that must be followed, in addition to normal safety precautions that apply to all types of forklifts. In this course, we’ll discuss the precautions you should take when changing the tank on a LP forklift.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Industrial & Manufacturing, Retail
Target Audience: General

SafetyBytes® Forklift Safety: Changing A Battery

5 Minutes Level: Foundational
An important part of forklift safety is performing a pre-operation inspection. In this module, we’ll discuss the proper way of changing a battery in a battery-powered forklift.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Industrial & Manufacturing, Retail
Target Audience: General

SafetyBytes® Fire Safety: Fire Extinguishers

8 Minutes Level: Foundational
There are different classes of fire as well as different types of fire extinguishers for each class. Using the wrong type can make the fire worse and cause serious injury to you or the people around you. In this lesson, we’ll review the different types of fire extinguishers.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

SafetyBytes® Fire Safety: Using Fire Extinguishers Safely

8 Minutes Level: Foundational
Fire is among the most serious hazards that you may face in the workplace. While proper procedures and training can minimize its likelihood, you still must be prepared to deal with a fire emergency should it occur. In this lesson, we’ll review the procedures you should follow in the event of a fire.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Sales?® Customer Care

20 Minutes Level: Foundational
Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.
Topics: Sales & Service, Sales, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

SafetyBytes® Fire Safety: Fire Extinguisher Overview

6 Minutes Level: Foundational
Just how important are fire extinguishers? It turns out very important! Often ignored, these life saving devices play a vital role in keeping us safe. In this module, we’ll review the important things you must consider about your fire extinguishers.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

SafetyBytes® Fire Safety - Fire Classifications

8 Minutes Level: Foundational
Every 20 seconds, a fire department responds to a fire somewhere in the United States. Once a minute, a fire occurs in a structure. Although fire's toll has declined steadily over the past two decades, fire continues to cause major losses. In this course, we’ll discuss fire classifications.
Topics: Workplace Safety, Safety Orientation/Onboarding
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Leadership 101™ - French (Canadian)

45 Minutes Level: Foundational
As a leader, your success is contingent upon the success of those you lead. However, the success of those you lead is directly related to your skill as a leader so it makes sense to develop your leadership skills to their fullest. Learners taking this course will quickly understand that leadership is the willingness and ability to influence those around them at all levels.
Topics: Leadership, Interpersonal Skills, Coaching & Mentoring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Sales?™ Handling Objections

25 Minutes Level: Foundational
Handling objections is the process of dealing with concerns the customer articulates. By the end of this lesson, you will be able to identify why handling objections is important, the three common types of objections, and the three-step model for overcoming them. Think of an objection as a gift from the customer.
Topics: Sales & Service, Sales, Interpersonal Skills
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General