Search Course Catalog (723 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

The Courage to Coach™: A Common Sense Approach to Confronting Tough Employee Performance Situations

30 - 45 minutes Level: Foundational
This course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
Topics: Coaching & Mentoring, Change, Communication, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Legal Briefs™ Workplace Privacy: Does It Really Exist?

30 Minutes Level: Intermediate
Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
Topics: Management, Communication, Professionalism, Workplace Privacy
Industry Settings: Healthcare, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ The Americans with Disabilities Act: Tough Questions & Straight Answers

35 Minutes Level: Intermediate
The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.
Topics: Management, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Substance Abuse: The Manager's Role in Creating & Maintaining a Drug-free Workplace

30 minutes Level: Intermediate
This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
Topics: Management, Compliance, Professionalism, Substance Abuse
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Johnny the Bagger: A True Story of Customer Service™

30 - 45 minutes Level: Foundational
Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
Industry Settings: Office & General, Retail
Target Audience: Employees

Legal Briefs™ Harassment & Discrimination: Promoting Respect & Preventing Discrimination

35 Minutes Level: Intermediate
In this course, viewers will learn the legal consequences and actions of harassment, bullying, discrimination in the workplace and different types of harassment, including quid-pro-quo harassment. In addition, the course includes an insight into the possible issues with workplace relationships.
Topics: Management, Compliance, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Discipline & Termination: Improving Performance & Reducing Liability

30 - 45 minutes Level: Intermediate
Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.
Topics: Management, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

We Need to M.E.E.T.™: Managing for Respect in the Workplace

30 - 45 minutes Level: Intermediate
This training offers tips on how to recognize and respond to negatively charged situations, in regards to diversity in the workplace. It also, provides information on illegal conduct in the workplace and how managers and supervisors should handle those types of negative situations.
Topics: Diversity Dynamics, Compliance, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Office & General, Retail
Target Audience: Managers / Supervisors

Legal Briefs™ Recruiting & Hiring: A Manager's Guide to Staying Out of Court

30 Minutes Level: Intermediate
This course is designed to simplify recruiting and hiring by focusing on the toughest issues managers face and giving you some real-world examples to help you understand and implement a recruiting and hiring process.
Topics: Management, Compliance, Ethics, Professionalism, Interviewing & Hiring
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

TrainingBytes® Managing Your Own Productivity

30 minutes Level: Foundational
This course will empower your employees to create effective plans, involve others, ask for help and prioritize their many competing tasks in order to deliver the results your organization needs to be successful.
Topics: Professionalism, Change, Interpersonal Skills, Time Management
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General