Search Course Catalog (789 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Industry Setting: Retail

Got Compliance?™ When Someone Asks You to Lie

15 Minutes Level: Foundational
By completing this course, you will learn some ways to respond if someone in the workplace asks you to behave deceptively, explore the possible reasons why people may ask you to lie, and realize the implications of various responses to their requests.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Diversity & Inclusion?™ Generational Diversity for Managers

20 Minutes Level: Intermediate
Generational diversity is a term used to describe the diverse employee population that spans four generations in the workplace. By completing this module, you will be able to identify the characteristics of the four generations and the challenges of managing their different work styles.
Topics: Diversity Dynamics, Communication, Interpersonal Skills, Leadership, Professionalism, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Compliance?™ Unintended Ethical Dilemmas (Sales Situations)

14 Minutes Level: Intermediate
If you find yourself in an ethical dilemma, employ a simple strategy. Gather your thoughts about what’s going on and the possible implications, organize a constructive response that allows you to maintain relationships while upholding your values, and take the appropriate action.
Topics: Ethics, Compliance, Leadership, Sales & Service, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

M.E.E.T.: Breaking New Ground.™ Respect and Inclusion in the Workplace

40 Minutes Level: Foundational
Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.
Topics: Diversity Dynamics, Compliance, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Compliance?™ Third Party Harassment

20 Minutes Level: Intermediate
Sometimes harassment occurs by people outside of our company. This module will focus on harassment situations involving third party relationships such as vendors, customers, and contractors.
Topics: Harassment, Harassment, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® The Brighter Side of Conflict

12 Minutes Level: Intermediate
In this module, we’ll discuss typical sources of conflict at work and the impact conflict can have, both negative and positive. By completing it you will be able to identify sources of conflict at work and how conflict can result in either negative or positive outcomes.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Ethics?® A Short Term Gain (for Managers)

14 Minutes Level: Intermediate
This course focuses on the responsibility manager’s have to be fair and consistent in counseling and disciplining individuals who violate the organization’s standards of business conduct.
Topics: Ethics, Compliance, Leadership, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Ethics?® Providing Accurate Information

15 Minutes Level: Foundational
This module focuses on why honesty and accurate information is important in business. The value of honesty in business has obvious and subtle implications. Asking who benefits from business honesty can explain why virtue is also important.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Ethics?® It Isn’t in Their Best Interest

10 Minutes Level: Foundational
This course focuses on the appropriate ways to compare your organization to the competition. Comparing your products and services to the competition must be done in a truthful manner. That’s a lot easier if you believe it yourself, and present a balanced view with integrity and conviction.
Topics: Ethics, Compliance, Professionalism
Industry Settings: Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Ethics?® Reporting Ethical Concerns (for Managers)

15 Minutes Level: Intermediate
This module focuses on a problem many leaders struggle with. Namely, ensuring that their subordinates/direct reports have faith in the system of reporting ethical violations.
Topics: Ethics, Compliance, Management, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors