Course Catalog (818 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

  • 30 - 45 minutes Level: Foundational
    This course is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.
    Topics: Coaching, Change, Communication, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    This program explores preventive measures and examines managerial and organizational legal obligations, covering such topics as hiring policies, appropriate responses to angry outbursts, handling employee threats, procedures for investigating rumors and the importance of maintaining confidentiality.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    Workplace privacy issues can be tricky—in large part due to expectations on the part of employees of having the same rights to privacy at work as they do at home.
    Topics: Management, Communication, Professionalism
    Industry Settings: Healthcare, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 Minutes Level: Intermediate
    The managers and supervisors who take this course will have a better understanding of what is expected of them according to the American with Disabilities Act. This course provides tips on the various actions that managers can take in order to help ensure compliance with the ADA.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    This program helps managers deal with the tough problems involving substance abuse in the workplace. Managers will gain insight into the legal aspects of substance abuse and their own role in addressing it.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. This self-study eLearning program drives home the ideals and themes from the best-selling program.
    Topics: Customer Service, Change, Motivation, Interpersonal Skills, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
  • 30 Minutes Level: Foundational
    This updated course helps employees identify and report retaliatory behaviors may be observed. Use to inform employees on what retaliation is and why it is important for your organization to put practices in place to avoid it.
    Topics: Compliance, Communication, Harassment, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    In this course, viewers will learn the legal consequences and actions of harassment, bullying, discrimination in the workplace and different types of harassment, including quid-pro-quo harassment. In addition, the course includes an insight into the possible issues with workplace relationships.
    Topics: Management, Compliance, Harassment, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 30 - 45 minutes Level: Intermediate
    Discipline and termination are critical business issues managers deal with regularly, though not always effectively. Through plain-speak language and practical examples, this course demonstrates protocol and procedures to follow for legal compliance and successful decision making.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 15 - 20 minutes Level: Intermediate
    This program is designed to help you recognize, respond to and resolve difficult interactions that can stem from inappropriate or illegal behaviors in the workplace. This allows you and your organization to stay on the "right side of the line".
    Topics: Harassment, Compliance, Interpersonal Skills, Management, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: Managers / Supervisors
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