Course Catalog (1037 Courses)

Contains all of the available courses within the TrainingFlow™ LMS.

Writing for Business Results™

40 Minutes Level: Foundational
If you are just beginning your career and need basic help with your business writing, you will find this course presents information in a succinct, clear language. If you are an experienced writer who needs a refresher, you will find your skills reinforced and enhanced with this course.
Topics: Interpersonal Skills, Communication, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Conflict Clock™ - eLearning Classic

40 Minutes Level: Foundational
When conflict is not handled well, most people find conflict to be painful. Powerful emotions may be released, and we may have a tendency to personalize the conflict. When these things happen, there is potential for conflict to harm or even destroy relationships. Conflict Clock™ gives a simple model to diffuse conflict and turn it into collaboration.
Topics: Conflict Resolution, Communication, Interpersonal Skills, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Respect?® Unintended Exclusive Behaviors

15 Minutes Level: Foundational
By the end of this course, you will be able to identify exclusive and inclusive behaviors and the effects they have on the work environment. The workplace is another group to which you belong, and another way for you to define yourself.
Topics: Inclusion & Equity, Communication, Diversity Dynamics, Respect, Teamwork
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Diversity?™ Generational Diversity for Employees

20 Minutes Level: Foundational
By the end of this course, you will be able to identify the characteristics of the four generations and the challenges of their different work styles within the team.
Topics: Generational Challenges, Communication, Diversity Dynamics, Interpersonal Skills, Inclusion & Equity
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Got Respect?® The Gender Difference

20 Minutes Level: Foundational
This eLearning course focuses on the common, everyday interactions between men and women in the workplace and the importance of creating an environment that is respectful to both genders. By the end of this module, you will be able to identify the impact your actions and behaviors have on others and the importance of personal responsibility in promoting respect in the workplace.
Topics: Respect, Communication, Interpersonal Skills, Professionalism, Collaboration
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Without Regard… (For Employees)

40 Minutes Level: Foundational
To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. This program helps employees understand key concepts and gives them the tools needed to prevent harassment and discrimination in the workplace.
Topics: Discrimination, Harassment, Interpersonal Skills, Professionalism, Inclusion & Equity, Energizer
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Employees

Without Regard… (For Managers)

50 Minutes Level: Intermediate
To avoid the high cost of workplace discrimination, organizations and their employees must know what is and isn’t discrimination, as well as what actions to take if discrimination occurs. This program helps managers understand key concepts and gives them the tools needed to prevent harassment and discrimination in the workplace.
Topics: Discrimination, Communication, Harassment, Interpersonal Skills, Management, Professionalism, Inclusion & Equity, Respect
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors

Got Respect?® Imposing Personal Beliefs

15 Minutes Level: Foundational
By the end of this module, you will be able to recognize when people are imposing their personal beliefs on others in the workplace and identify different responses to situations where someone is imposing personal beliefs and there implications.
Topics: Respect, Compliance, Professionalism
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Performance?® Think Like a Customer

10 Minutes Level: Foundational
The only thing that counts is what the customer thinks. After completing this course, you will be able to identify the importance of customer service and choose behaviors to improve customer service.
Topics: Sales & Service, Communication, Interpersonal Skills, Customer Service
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: General

Got Compliance?™ The Hostile Work Environment

14 Minutes Level: Intermediate
By the end of this module, you will be able to identify the different types of workplace violence, the warning signs of hostile work environment and apply a proven method to address workplace violence.
Topics: Workplace Violence Prevention, Harassment, Interpersonal Skills, Management
Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
Target Audience: Managers / Supervisors