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It is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.

Incivility can quickly turn into workplace harassment… creating an environment or climate of ridicule and disrespect - in which harassing behaviors are tolerated.

It’s often easy to see other human beings as different if you look at them through the “We – Them” mindset. This depersonalizes people.

No matter what the words we say, our actual communication is influenced by our expression, gestures and tone of voice. In fact, research as shown that only a small percentage of the brain processes verbal communication.

Exclusive behaviors in the workplace are any behaviors that make an employee feel like they are not a part of the group in which they belong.

Your success is related to working effectively with your team. While new people bring unknowns, you can be a catalyst for building on team strengths.

Managers often get busy and can’t always be on top of everything. Yet sometimes they can unknowingly send a message that excludes an employee. When the exclusion occurs because of something related to the employee’s religion, it can be serious.

Diversity awareness and inclusion means recognizing and responding to the needs of various groups within the workforce to improve working relationships within our organization and teams. Creating an inclusive team environment that values diversity helps us achieve our organization’s goals – both cultural and financial.

Many organizations want and need people who speak different languages. Typically, there are no organization requirements that only English can be spoken at work. This course addresses concerns and the ability to be inclusive while speaking a foreign language in front of others.

Gender and gender identity continue to present significant challenges in the workplace due to strongly held traditions, beliefs and values.