Search Course Catalog (68 Courses Found)

Improve quality of cross-cultural care by recognizing impact of hidden biases.

This highly interactive eLearning program helps counteract the shame, blame and stereotyping that create toxic environments and undermine productivity. Using the M.E.E.T. approach, employees learn to recognize, respond to and resolve situations that stem from differences.

Each of us is a product of our culture. We grow up thinking our culture is “normal” and other cultures are “different.” The values or norms of other cultures are not always obvious to us. In a work environment, cultural differences can present challenges.

Enforce zero-tolerance policies with fairness and respect.

Help managers establish a respectful and inclusive work environment.

Build on strengths and improve productivity of your multi-generational workforce.

Promote inclusion and cultural competency in the workplace.

Minimize conflict and strengthen collaboration among all generations.

Promote personal responsibility for creating respectful work environments.

Enforcing a zero-tolerance policy can be challenging for managers. This program gives your managers practical skills they can apply immediately to handle sensitive situations before they escalate.