What's New: Courses Now Available in TrainingFlow™ (61 Courses)

Contains all the new courses uploaded in the last six months.

  • TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

    TrainingBriefs® Unintended Ethical Dilemma - Hearsay (Managers)

    8 Minutes Level: Foundational
    More employee lawsuits are being won on grounds of retaliation than for any other reason. Remember, retaliation means “revenge.” In employment law, it involves an employer taking an adverse action against an employee who has engaged in a legal activity—an activity that the law believes is in the public interest. When your company is sued for unlawful retaliation, it doesn't matter if you're right or wrong. If you go to trial, what matters is how the situation looks to a jury.
    Topics: Ethics, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    TrainingBriefs® Course
    New Course
  • An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)

    An Employee Expected to Perform Beyond Their Skill Level (Managing Essentials™ Series)

    15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who may be promoted beyond their capabilities. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Coaching & Mentoring
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    Interactive Tools
    New Course
  • How to Solve Conflict Between Employees (Managing Essentials™ Series)

    How to Solve Conflict Between Employees (Managing Essentials™ Series)

    15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employees with solving conflict. What do you do? There are five steps you can take to help the situation.
    Topics: Conflict Resolution, Change, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    Interactive Tools
    New Course
  • Employee Terminated Due to Downsizing (Managing Essentials™ Series)

    Employee Terminated Due to Downsizing (Managing Essentials™ Series)

    15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who is terminated due to downsizing. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Conflict Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    Interactive Tools
    New Course
  • Termination Due to Poor Performance (Managing Essentials™ Series)

    Termination Due to Poor Performance (Managing Essentials™ Series)

    15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee who is terminated for poor performance. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Conflict Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    Interactive Tools
    New Course
  • TrainingBriefs® Keeping Complaints Confidential

    TrainingBriefs® Keeping Complaints Confidential

    6 Minutes Level: Foundational
    Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. Employees can retaliate against other employees - you don't have to be a manager to retaliate. In fact anyone who is aware of the protected activity can commit retaliation. And anyone who engages in a protected activity can be the target of retaliation; even managers can be subjected to retaliation if they've engaged in a protected activity.
    Topics: Compliance, Compliance, Professionalism, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    TrainingBriefs® Course
    New Course
  • TrainingBriefs® Responding and Resolving

    TrainingBriefs® Responding and Resolving

    6 Minutes Level: Foundational
    Recognizing retaliation is an important step in helping to maintain a culture of respect, trust and compliance. But it's only the first step. We also need to know how to respond to and resolve situations before they spiral out of control. And, to be honest, that can seem pretty challenging at times.
    Topics: Compliance, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    TrainingBriefs® Course
    New Course
  • TrainingBriefs® You’re Not a Team Player

    TrainingBriefs® You’re Not a Team Player

    6 Minutes Level: Foundational
    Most people know that laws exist to protect employees from discrimination and harassment. However, many don't know these laws also protect employees from retaliation. That means employers cannot punish employees for making discrimination or harassment complaints or participating in workplace investigations. And punishment doesn't just mean firing or demotion: It can include other negative employment actions, from being denied a raise or transfer to a more desirable position to missing out on training or mentoring opportunities or being given an unjustified poor performance review.
    Topics: Compliance, Compliance, Management, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    TrainingBriefs® Course
    New Course
  • Cyber Security Essentials: Stop. Think. Ask.™

    Cyber Security Essentials: Stop. Think. Ask.™

    45 Minutes Level: Foundational
    Cybersecurity is the practice of protecting systems, networks, programs, devices and data from cyber-attacks. These attacks are usually aimed at accessing, changing, or destroying sensitive information; extorting money from users; or interrupting normal business processes. By understanding terminology, possible targets and the consequences of cyber-attacks, we can all minimize the potential impacts, gain value in your cybersecurity efforts, and even prevent future attacks.
    Topics: Cybersecurity, Compliance, Ethics
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
    Classic Course
    New Course
  • Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

    Anger at a Lower-Than-Expected Raise (Managing Essentials™ Series)

    15 Minutes Level: Intermediate
    New Just-In-Time Performance Management Tool! You have an employee complains to you that their raise was less than expected. What do you do? There are four steps you can take to help the situation.
    Topics: Management, Professionalism, Problem Resolution
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
    Interactive Tools
    New Course