Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)
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Addressing a Disability Discrimination Complaint (Managing Essentials™ Series)

15 Minutes Level: Intermediate

New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.

Target Audience: Managers / Supervisors
Language: English

Features

  • Interactive Exercises
  • Job Aids and Reference Materials
  • Video

Learning Objectives

  • Effectively working with an employee who has a disability and feels discriminated against.
  • Using a step-by-step process to successfully engage and communicate the issue at hand.

Description

New Just-In-Time Performance Management Tool! You have an employee with a disability who feels discriminated against at work. What do you do? There are five steps you can take to help the situation.

Ask the employee why they feel discriminated against. Don’t react with denials or arguments. Listen and accept what the person says as the way they feel. You may need a day or two to get the facts and talk to others - including legal counsel or Human Resources. Be open to the possibility of unconscious bias or the appearance of discrimination.

Job Aids and Reference Materials

  • Managing Essentials™ Addressing a Disability Discrimination Complaint
    5 pages

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Compatiblity Notes

  • Supports iPhone & iPad App: TrainingFlow™ App on iOS devices
  • Supports Android App: TrainingFlow™ app on Android devices
  • Supports Modern Browsers: Chrome 60+, Firefox 60+, Safari 12+, Edge, Internet Explorer 10+   YOUR SYSTEM
  • DOES NOT Support Legacy Browsers: Internet Explorer 10 and below are not supported


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