TrainingBriefs® Effective Interviewing: Open-Ended Questions

New Micro-Learning! Past behavior is the best indicator of future performance! This means asking focused questions that prompt the candidate to talk about past job experiences in very specific detail. Asking the right questions is your single best way to get the right kinds of information during the interview—the kinds of information that will lead you to the best hiring decision.

Instead of asking questions that can be answered with just a single word, you want to pose questions that invite the candidate to talk about what he or she has done in the past. As the candidate talks, you will have an opportunity to get a better indication of how the candidates past behavior will determine future performance.