Dealing with the Difficult Employee
Advantage Course

Dealing with the Difficult Employee

35 minutes Level: Intermediate

In this course, you will learn how to contribute to others’ success by determining the causes of and solutions to difficult behaviors. Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

Target Audience: Employees
Language: English

Features

  • Audio Narration (Male)
  • Inline Quizzes
  • Job Aids and Reference Materials
  • Post-Assessment

Learning Objectives

  • Identify potential sources of difficult behaviors.
  • Determine your actions toward difficult employees.
  • Implement a 5-step process for dealing with difficult attitudes.

Description

In your role as a leader, your success is contingent upon the success of those you lead. Therefore, it’s critical for you to help others succeed. In this course, you will learn how to contribute to others’ success by determining the causes of and solutions to difficult behaviors. Explore behaviors often defined as "difficult" and the causes of those behaviors. Examine ways to lead through those difficult behaviors. Understand how these behaviors tie to performance management.

These ready-to-use Advantage Series eLearning courses are designed to meet the learning preferences and styles of all generations of learners. They feature business simulations, virtual role-play and other forms of interactivity to assure engaging, effective learning.

Job Aids and Reference Materials

  • Dealing with the Difficult Employee Action Plan
    3 pages

Industry Setting

  • Office & General

Diversity Profile

  • Various Ages
  • Diverse Video Cast
  • Male Narrator


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