Customer Service: Think Like a Customer
Streaming Video

Customer Service: Think Like a Customer

5 Minutes Level: Foundational

Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.

Target Audience: Employees
Language: English

Features

  • Video

Learning Objectives

  • Better understand the customer.
  • Put yourself in your customer's shoes.

Description

Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail


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