TrainingBriefs™ Behaviors to Improve Customer Service
TrainingBriefs™ Course

TrainingBriefs™ Behaviors to Improve Customer Service

5 Minutes Level: Foundational

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. We all must take an active role in creating a customer-centric workplace.

Target Audience: Employees
Language: English

Features

  • Audio Narration (Male)
  • Job Aids and Reference Materials
  • Video
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Understand the importance of customer service.
  • How can you provide great customer service.

Description

New Micro-Learning!

Great customer service means putting your heart into everything you do. It’s about making customers feel valued. It’s caring… plain and simple. We all must take an active role in creating a customer-centric workplace.

Job Aids and Reference Materials

  • Behaviors to Improve & Customer Service Tips to Remember
    1 page

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • Asian(s)
  • African American(s)
  • Male Narrator


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