Bad Apples™: How to Deal with Difficult Attitudes
Classic Course

Bad Apples™: How to Deal with Difficult Attitudes

30 minutes Level: Foundational Rating

Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Target Audience: Employees
Language: English

Features

  • Audio Narration
  • Inline Quizzes
  • Video
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Identify how attitude impacts other people.
  • Describe the negative effects of difficult attitudes on coworkers, customers, a company and its culture.
  • Use a five-step process to deal with difficult attitudes.

Description

Eliminate negativity by dealing effectively with difficult attitudes. Bad Apples will provide you with a clear, easy-to-use model that will help you think things through to deal with negative attitudes. This course walks you through five scenarios, which demonstrate negativity problems and how to deal with them to improve results.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • Hispanic(s)
  • Asian(s)
  • African American(s)
  • Various Ages


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