Conflict 101™ (eLearning Classic)
Classic Course

Conflict 101™ (eLearning Classic)

35 Minutes Level: Foundational Rating

If you're like most people you never really give much thought to conflict. You either fight, take flight or simply freeze. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Target Audience: General
Language: English

Features

  • Audio Narration
  • Interactive Exercises
  • Inline Quizzes
  • Video
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Learn how to handle conflict and arrive at a successful outcome.
  • Reduce stress and frustration during conflicts.
  • Identify four key strategies to deal with conflict.

Description

If you're like most people... you never really give much thought to conflict... you just deal with it. You either fight...take flight or...simply freeze. In other words, you argue or yell your way through it... avoid it all together... or you just don't know what to say or do. Conflict is simply a part of life - and that's especially true in the workplace. Conflict 101™ is the perfect program to cut through the nonsense and get straight to the point of conflict resolution.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail


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