Got Sales?™ Customer Care
LearningBytes® Course

Got Sales?™ Customer Care

25 Minutes Level: Foundational

Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

Target Audience: General
Language: English

Features

  • Audio Narration (Male)
  • Inline Quizzes
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Identify the importance of customer care
  • Identify the techniques for providing excellent customer care

Description

Customers are the lifeblood of the business; customers are the reason the business exists; and customers provide the revenue that pays the salaries of the people who work within your organization. Caring for customers should then seem natural, but distractions, the demands of the job, and the pressures of the day often detract from the high level of service customers have come to know and expect.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Male Narrator


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