Deliver Bad News Professionally
Custom Client Course

Deliver Bad News Professionally

25 Minutes Level: Intermediate Rating

No one wants to deliver bad news, but it comes with the territory. Learn how to deliver bad news in a professional manner by using our proven approach. As a result, you will organize your thoughts, deliver the news, and focus on solutions.

Target Audience: General
Language: English

Features

  • Audio Narration
  • Job Aids and Reference Materials
  • Post-Assessment

Learning Objectives

  • Learn how to deliver bad news in a professional manner.
  • How to organize your thoughts to deliver the bad news and focus on solutions.

Description

No one wants to deliver bad news, but it comes with the territory. Learn how to deliver bad news in a professional manner by using our proven approach. As a result, you will organize your thoughts, deliver the news, and focus on solutions.

This course consists of three parts:

  1. An interactive eLearning module that will help refresh your skills from your in-person Dardis Communication experience.
  2. The opportunity to practice and record a relevant example of what you learned during the course.
  3. A one-on-one, personalized feedback session with a Dardis Communications coach.

Job Aids and Reference Materials

  • Dardis EyeCards
    3 pages
  • Video Recording Tips
    1 page
  • Video Uploading Directions
    17 pages


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