Got Performance?™ Handling Interruptions with a Smile
LearningBytes® Course

Got Performance?™ Handling Interruptions with a Smile

13 Minutes Level: Foundational

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Target Audience: General
Language: English

Features

  • Audio Narration (Male)
  • Branching
  • Inline Quizzes
  • Video
  • Accessible / 508 Compliant
  • Post-Assessment

Learning Objectives

  • Identify behaviors that impact customer loyalty.
  • Identify actions for effectively dealing with competing customer service priorities.

Description

Customers deserve our undivided attention. However, sometimes it’s hard to balance multiple interruptions and give each customer the attention he or she deserves. By completing this course, you will benefit from increased job satisfaction, stress reduction, and more efficient customer service.

Industry Settings

  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Caucasian(s)
  • African American(s)
  • Various Ages
  • Male Narrator


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