Dialogue – Now You’re Talking: Dialogue Among Generations
Classic Course

Dialogue – Now You’re Talking: Dialogue Among Generations

40 Minutes Level: Intermediate

We can all benefit from learning the tools of "dialogue" -- how to communicate across generations in a way that is both respectful and effective.

Target Audience: General
Language: English

Features

  • Audio Narration (Male)
  • Video
  • Post-Assessment

Learning Objectives

  • Identify the six basic rules of dialogue.
  • Differentiate between dialogue and debate.
  • Identify the need for listening with empathy.
  • Identify hidden assumptions.

Description

How can we communicate in a workplace where differences in age contribute to differences in perspective, experience, job function and a myriad of other factors? We can all benefit from learning the tools of "dialogue" -- how to communicate across generations in a way that is both respectful and effective.

Dialogue isn’t a natural form of communication. When we feel threatened or in conflict we humans tend to defend our positions or ideas and resist exploring other options. Looking at things from the point of view of those we might distrust may not feel very comfortable. Uncovering hidden assumptions may prove embarrassing.

Industry Settings

  • Healthcare
  • Industrial & Manufacturing
  • Office & General
  • Retail

Diversity Profile

  • Various Ages
  • Male Narrator


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