Search Course Catalog (36 Courses Found)

Contains all of the available courses within the TrainingFlow™ LMS.

Results for Series: Streaming Video

  • 5 Minutes Level: Foundational
    Thinking like the customer is one of the best ways to improve your customer service! Great for session starter, energizer and reinforcing key messages on customer service.
    Topics: Customer Service, Communication, Interpersonal Skills
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 28 Minutes Level: Foundational
    This video focuses on how to keep your best employees loyal to your organization and can be used in the development of new managers and supervisors, as well as ongoing training for current managers and supervisors.
    Topics: Leadership, Interpersonal Skills, Management, Interviewing & Hiring
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 20 Minutes Level: Foundational
    Inspire your workforce to deliver service from the heart. Use Johnny the Bagger to empower and excite all employees about bringing service to the frontline of business.
    Topics: Customer Service, Change, Communication, Motivation, Interpersonal Skills, Professionalism
    Industry Settings: Office & General, Retail
    Target Audience: Employees
  • 25 Minutes Level: Foundational
    All employes are responsible for ensuring that they do not behave in a retaliatory manner. This updated course helps employees identify and report retaliatory behaviors may be observed.
    Topics: Compliance, Communication, Harassment, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: Employees
  • 40 Minutes Level: Foundational
    Tackling the 'hard to discuss' issues of respect, inclusion and diversity in the workplace, the eLearning program will provide your employees with the tools they need to understand and manage their behavior as it relates to others in the workplace.
    Topics: Diversity, Compliance, Inclusion, Respect
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 20 Minutes Level: Foundational
    This training course is designed to help you understand the wide range of harassment and discrimination situations and your responsibilities in contributing toward a workplace free of divisive, unlawful behaviors. It’s Not Just About Sex Anymore illustrates situations that may leave your organization open to a lawsuit.
    Topics: Harassment, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 25 Minutes Level: Foundational
    Help service representatives deal effectively with difficult customer situations.
    Topics: Customer Service, Sales & Service, Professionalism
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 30 - 45 minutes Level: Intermediate
    Equip managers with the legal skills needed to find and hire the right people.
    Topics: Management, Compliance, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 25 Minutes Level: Foundational
    This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to meet annual refresher sexual harassment-prevention training requirements.
    Topics: Harassment, Communication, Compliance, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 25 Minutes Level: Foundational
    This course provides a solid foundation for understanding sexual harassment - through realistic scenarios and an informative narrator. Use it to meet annual refresher sexual harassment-prevention training requirements.
    Language: Spanish (NA)
    Topics: Harassment, Communication, Compliance, Interpersonal Skills, Professionalism
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
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