Search Course Catalog (28 Courses Found)

Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

New Micro-Learning! You probably think that a mentee receives all the benefits of a mentor. As you will see in this course, mentorship is a win-win for everybody! Mentoring is a very positive process, an experience that benefits mentors, mentees and organizations alike. Mentoring provides the opportunity to give something back and create a legacy.

New Micro-Learning! In order to be a successful mentor, you need to understand what a mentor does… right? Well, in this quick course, we’ll take a look at exactly what a mentor does? When you have a new employee to the company, or an employee new to a particular role, there is no substitute for the conversations and support that you can provide as a mentor.

New Micro-Learning! Some organizations have official mentors while others have more of an informal approach to mentoring. No matter how it happens, a mentor fills a vital role in the success of the organization. In order to be a successful mentor, you need to understand what does a mentor does, who benefits from mentoring, and the “must do’s” as a mentor. In this course, we will look at must do’s as a mentor.

New Micro-Learning! A mentor is one of any organization’s greatest resources. They fulfill that crucial role of helping newer team members learn about their new job – and their new organization. A key part of the conversation you’ll have with your mentee over time is about their short and long-term goals. As part of this, it’s important to ask your mentee to discuss his or her strengths and weaknesses both interpersonal and job-related skills.

Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.

Good communication and interpersonal skills are vital to successful coaching. Help identify the skills you need as a manager/supervisor to build a positive foundation for a coaching conversation.

This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.