Search Course Catalog (24 Courses Found)

Leadership is the willingness and ability to influence those around them at all levels. Explore different methods for being more influential and identify leadership behaviors for in a variety of situations. This course helps learners determine ways to develop committed team members; and develop vision, mission and goal statements.

Having a committed mentor is a key factor to improving employee engagement - and we know that good engagement means employees will stay longer and their contributions increase.

Good communication and interpersonal skills are vital to successful coaching. Help identify the skills you need as a manager/supervisor to build a positive foundation for a coaching conversation.

This module emphasizes the role of coaching in creating successful outcomes when dealing with an employee’s unprofessional behavior. Making time for coaching has several benefits such as increased productivity, improved well-being and expanded employee effectiveness.

Dealing with attitude issues is a common problem for managers. Negative attitudes not only impact the company’s bottom line performance, but co-workers, the culture, the company, and customers as well.

Coaching a high-performing employee is one of the most enjoyable aspects of being a leader. But, it requires sensitivity or it can become like walking the razors edge between encouraging them to do more and pushing them too far.

This interactive course is designed to encourage successful coaching with this program; includes information on how to coach a high-performing employee. A fun, interactive course that uses a baseball theme to communicate the coaching model.

The Courage to Coach™ for Retail is designed to help you, as a manager, recognize the most common workplace coaching situations, get the situation under control and on the right track and effectively coach your employees to increase performance.

A mentor is someone who provides guidance to a less-experienced employee. A mentor may be another employee or even a professional from outside of the company. Regardless of the structure, mentors are role models who shares knowledge and advice to help the mentee grow professionally.

Courage 2 Coach™ turns common sense into common practice with a four-step process that can be applied to any employee performance situation. This course walks each user through a realistic range of tough employee performance situations make this program ideal for organizations committed to supervisory success.