What's New: Courses Now Available in TrainingFlow™ (17 Courses)

Contains all the new courses uploaded in the last six months.

  • 25 Minutes Level: Intermediate
    Mentoring 201™ - The Next Steps for Success
    Topics: Coaching, Communication, Interpersonal Skills, Leadership, Collaboration
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 35 Minutes Level: Foundational
    Bad attitudes in the workplace can deteriorate morale, lower productivity, and increase costs. The good news is there is a process for dealing with these difficult people! The course will walk you through four scenarios, which demonstrate negativity problems and how to deal with them to improve results.
    Topics: Collaboration, Communication, Interpersonal Skills, Leadership, Conflict Resolution
    Industry Settings: Healthcare
    Target Audience: General
  • 10 Minutes Level: Foundational
    It is important that we understand our hidden biases and stereotypes in order to foster effective teamwork. We often do not realize how these biases and stereotypes impact how we interact with others. Before you can avoid bias and stereotyping people in the workplace, you need to understand what they are.
    Topics: Inclusion, Diversity, Respect, Unconscious Bias
    Industry Settings: Healthcare, Office & General
    Target Audience: General
  • 10 Minutes Level: Foundational
    Having fun at work is okay, but playing to stereotypes - even when it’s meant as just a joke - isn’t funny. It could be perceived as ridicule, and if that happens, it could be seen as creating a hostile environment.
    Topics: Respect, Diversity, Leadership, Management, Inclusion
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 8 Minutes Level: Intermediate
    As a leader, your ability to manage workforce performance effectively is the single most important factor in attracting and retaining motivated, productive, and loyal employees. You may have taken the time to build great relationships with your employees. Ask yourself, “How do I maintain those relationships on a daily basis?”
    Topics: Leadership, Communication
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
  • 5 Minutes Level: Foundational
    Creating a positive customer experience requires flexibility. To gain and maintain customer loyalty, you must focus on active listening, demonstrate a positive attitude and be ready to solve problems.
    Topics: Customer Service, Sales & Service
    Industry Settings: Industrial & Manufacturing, Office & General, Retail
    Target Audience: General
  • 8 Minutes Level: Foundational
    Creating a welcoming and supportive healthcare environment for all LGBTQ patients is a critical part of patient-centered care. Getting to know your patients, including aspects of their sexual and gender identity, behavior, and desires is key to providing quality care.
    Topics: Gender Identity/Gender Issues, Diversity, Inclusion, Respect
    Industry Settings: Healthcare
    Target Audience: General
  • 5 Minutes Level: Foundational
    The pressures we face in the workplace can put a lot of strain on our relationship with our coworkers that might even prevent us from getting our work done. It’s not easy confronting your coworkers when you are having problems… but it is possible.
    Topics: Interpersonal Skills, Communication
    Industry Settings: Industrial & Manufacturing, Office & General
    Target Audience: General
  • 60 Minutes Level: Foundational
    Specific for California Sexual Harassment Training Requirements! This interactive course is designed to meet SB1343 requirements for employee training and will engage each learner with a realistic view of workplace sexual harassment and the fallout associated with a non-compliant culture.
    Topics: Sexual Harassment, Harassment, Abusive Conduct
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Employees
  • 25 Minutes Level: Intermediate
    As a supervisor or manager, your role is vital to the success of the organization. Your leadership impacts morale, teamwork, collaboration, respect, inclusion, innovation, quality… and the list goes on... This powerful course provides an effective model for leading through workplace issues and conflict.
    Topics: Conflict Resolution, Communication, Interpersonal Skills, Leadership, Management
    Industry Settings: Healthcare, Industrial & Manufacturing, Office & General, Retail
    Target Audience: Managers / Supervisors
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